Tag Archives: customer feedback

The release planning 2010 for Exact Globe, Exact Synergy and Exact Synergy Enterprise

The release planning 2010 for Exact Globe, Exact Synergy and Exact Synergy Enterprise

Posted on22. Dec, 2009 by Eric van der Palen.

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When can you expect new product updates to become available next year? Click ‘continue reading’ to see the release planning for Exact Globe, Exact Synergy and Exact Synergy Enterprise in 2010.

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Feedback on enabling OCS Presence within Synergy Enterprise

Feedback on enabling OCS Presence within Synergy Enterprise

Posted on02. Jul, 2009 by Martin Ortgiess.

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In the coming product update 242 we will integrate Microsoft Office Communication Server with Exact Synergy Enterprise. Please let us know your opinion: how would you like to see it?

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Context prevents misunderstandings

Context prevents misunderstandings

Posted on17. May, 2009 by Edgar Wieringa.

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The difficulty with software seems to be that it is never ready. It is soft, intangible and the possibilities are unlimited. One can ask for the world, but everyone’s world is different. To make sure software is great, it should be designed keeping its users goals in mind. Designing for goals in a given context makes it a lot easier to design it the right way.

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Surprising first feedback on new search functionality

Surprising first feedback on new search functionality

Posted on08. May, 2009 by Edgar Wieringa.

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Crafting out our new solutions is always an exciting process. It starts with the first idea – whether it is based on market input, a concrete customer case or new technology – goes into customer validation, involves design, building and finally it is there. Although we always try to keep the customer focus – we can only build good software if it really meets your needs – a certain part of it is happening ‘behind closed doors’.

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